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You can view the fee list for walk-in service at your nearest store here.
EM washing course
EM Wash Course (Quote)
Our health-conscious course, born from customer requests: "the smell of dry-cleaning solvents bothers me." A thoughtful choice for people with atopy, allergies, or chemical sensitivity.
We use our proprietary EM detergent generously, with warm-water washing and methods tailored to each fabric.
Outerwear
| Coat | ¥6,900 |
| Down jumper | ¥8,100 |
| Down vest | ¥6,500 |
| Down jacket | ¥8,100 |
| Down coat | ¥8,100 |
| Jumper | ¥6,900 |
| Trench coat | ¥8,900 |
* Items with leather trim, fur, pleats, or delicate decoration incur an additional ¥2,000.
* Please let us know if there are stains. For torn items, a separate repair fee may apply, or we may be unable to accept them.
Everyday clothing
| Shirt / Blouse | ¥2,000 |
| Blouse | ¥2,000 |
| Jacket | ¥3,500 |
| One-piece dress | ¥4,000 |
| Suit (top & bottom) | ¥7,500 |
* Delicate items of Super 100 or higher grade incur an additional pressing fee of ¥3,500.
| Suit with skirt (top & bottom) | ¥7,500 |
| Sweater | ¥2,150 |
| Pants | ¥2,150 |
| Skirt | ¥2,150 |
| Cut-and-sewn top | ¥2,150 |
| Women's formal ensemble | ¥7,500 |
| Men's formal suit (top & bottom) | ¥7,500 |
* Items with leather trim, fur, pleats, or delicate decoration incur an additional ¥2,000.
* Please let us know if there are stains. For torn items, a separate repair fee may apply, or we may be unable to accept them.
School uniforms
| School uniform (top & bottom) | ¥3,500 |
| Sailor-style top | ¥2,000 |
| School pleated skirt (girls) | ¥2,000 |
| School top (girls) | ¥2,000 |
| Kindergarten uniform (top & bottom) | ¥3,000 |
| Kindergarten hat | ¥3,000 |
* Please let us know if there are stains. For torn items, a separate repair fee may apply, or we may be unable to accept them.
delivery 1 item washing high brand course
High-Brand Single-Item Wash Course (Quote)
A special course where your precious garment is cleaned by itself. We study the fabric and stains before choosing the best method, and take time to minimize damage to the fibers while delivering a beautiful finish. For coats and down jackets, water-repellent treatment is included at no extra charge.
Brands we handle
Outerwear
| Coat | ¥8,250 |
| Cashmere / angora coat | ¥9,400 |
| Down jumper | ¥8,250 |
| Down vest | ¥7,700 |
| Down jacket | ¥11,550 |
| Down coat | ¥12,150 |
| Winter coat | ¥7,700 |
| Blouson | ¥8,250 |
| Trench coat | ¥8,250 |
Everyday clothing
| Shirt | ¥2,600 |
| Shirt / Blouse | ¥2,600 |
| Blouse | ¥2,600 |
| Jacket | ¥6,500 |
| One-piece dress | ¥5,000 |
| Suit (top & bottom) | ¥11,000 |
| Sweater | ¥3,330 |
| Long heavy cardigan | ¥3,330 |
| Pants | ¥4,500 |
| Hoodie | ¥3,330 |
| Cut-and-sewn top | ¥3,330 |
| Skirt | ¥4,500 |
Party dresses / costumes
| Wedding dress | ¥33,000 |
| Wedding dress (Vera) | ¥88,000 |
| Veil / Gloves | ¥3,500 |
| Party dress | ¥9,500 |
| Recital dress | ¥9,500 |
| Ballet tutu (included) | ¥9,500 |
* Items with leather trim, fur, pleats, or delicate decoration incur an additional ¥2,000.
* Sterile-pack wrapping for long-term storage is available for an extra ¥8,800.
option Options
Storage (up to 6 months)
• Stored in a domestic apparel-grade warehouse
• One pack holds the contents of one size-160 box
* Roughly 10 sweaters, depending on quantity and thickness.
1 pack ¥4,000
Water-repellent treatment
• For outerwear, down jackets, and ski wear
* Included at no extra charge for outerwear in the High-Brand Single-Item Wash Course.
Per item ¥1,000
Odor-control treatment
• Natural "Niowan" treatment for clothes where smell is a concern
Per item ¥1,000
Crease setting
Pants
Per item ¥1,000
Sharper pleats
4–6 pleats
Per item ¥2,000
Sharper pleats
7–10 pleats
Per item ¥3,000
* Pressing cannot fully restore pre-set pleats.
De-pilling
Light pilling
Free
Noticeable in specific spots
(underarms, cuffs, etc.)
Per item ¥800
Noticeable over the whole garment
Per item ¥2,000
Button attachment
When a button is provided
(reattachment)
Each ¥300
When no button is provided
(we'll use a similar one)
Each ¥500+
Estimated stain removal fee estimate Stain-Removal — Estimated Fees
Collar soiling
Darkened from oils
¥1,000+
Yellowed discoloration
¥2,000+
Cuff stains
¥2,000+
Underarm sweat stains
Yellowed discoloration, etc.
¥3,000+
Yellowed urine stains
¥3,000+
Food stains
Small, on plain fabric with no print
¥1,000+
Penetrating the base color, or color correction needed
¥3,000+
Coffee / Curry / Wine
Small
¥1,000+
Multiple or wide area
¥4,000+
Blood
Small
¥1,000+
Multiple or wide area
¥3,000+
Color transfer
e.g. denim dye transfer
¥3,000+
Wide area or multiple colors
¥5,000+
Hair color / Paint / Ink
Small
¥3,000+
Wide area
¥5,000+
Overall staining
Shirt / knit / pants / skirt
¥3,000+
Jacket / coat / down
¥5,000+
Hats / Bags / Shoes / Sneakers
Small soiling or stains
¥3,000+
Kimono stains
Small
¥3,000+
postage Shipping
[Honshu / Shikoku] Round-trip shipping free on orders of ¥22,000 or more
[Hokkaido / Kyushu] Round-trip shipping free on orders of ¥25,000 or more
[Okinawa] Round-trip shipping free on orders of ¥27,000 or more
Service flow How Our Delivery Service Works
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Step.1
Place your order
Add us as a friend via the Order via LINE button and send us your request.
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Step.2
Ship your items to us
Pack your clothes and request a pickup from your courier.
-
Step.3
Review the quote and pay
EM Hayashi will send inspection results and a quote via LINE.
Pay by credit card via the link in the message. Your personal information is protected by Stripe, a globally trusted payment service.
* Quotes are sent 3–10 days after your items arrive. -
Step.4
Wash &
maintenanceOur own factory gets your items looking their best.
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Step.5
Delivery
Once finished, we'll send a LINE message to confirm your preferred delivery date and time. Your items will be delivered by courier on that date.
About quotation About the Quote
All prices are estimates; every order is quoted individually. Final fees depend on fabric, size, and area.
For delicate materials, old stains, or weakened fabric, please understand that there is some risk.
Some stains cannot be fully removed, but we'll do our best to blend them into the fabric so they're less noticeable.
futon EM wash
Bedding EM Wash
Available from a single piece. Maximum of 2 pieces per order.
Order 2 pieces and you get 20% off.
(Example) Single size: 1 duvet ¥16,000 + 1 blanket ¥9,000 = ¥20,000 ← 20% off ¥25,000
Down duvet
Single
1 piece ¥16,000
Semi-double and larger
1 piece ¥19,000
Blanket
Single
1 piece ¥9,000
Semi-double and larger
1 piece ¥12,000
Bed pad
Single
1 piece ¥11,500
Semi-double and larger
1 piece ¥14,000
About futon EM wash About the Bedding EM Wash
■ Shipping included. Additional: ¥2,000 for [Hokkaido / Kyushu / outlying islands]; ¥4,000 for [Okinawa].
■ Comes lightly compressed after cleaning to protect your bedding.
* For torn bedding, a separate repair fee may apply, or we may be unable to accept it.
* Bed pads are accepted. Futon mattresses and silk-filled duvets are not.
Futon service flow Bedding Service Flow
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Step.1
Place your order
Add us as a friend via the Order via LINE button and send us your request.
-
Step.2
Pickup kit shipped
We'll send you a pickup kit within 5 days. Put your items in the laundry bag we provide, then request pickup from the courier of your choice.
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Step.3
Cleaning
Our own factory gets your items looking their best.
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Step.4
Delivery
Once finished, we'll send a LINE message. Reply with your preferred delivery date, and we'll send your items back.
Feel Free to Reach Out
Contact Us by Phone
<Customer Service Hours>
Mon, Thu – Sun: 13:00 – 17:00
Closed: Tue, Wed